FAQ’s

Where Are You Located?

Fashioncrib SA is an online store based in Capetown our office are located at 54 Beach Rd, Bantry Bay, Cape Town, 8005, South Africa. It’s not open to the public as we only deliver.

How long does delivery takes?

Our delivery times are within 1 to 2 working days for main city centers during office hours, Monday to Friday 8:00 Am to 5:00 Pm. Fashioncrib wants to deliver in time always promised however delays do occur so we may not deliver within the stipulated time frame.

Main centers (Bloemfontein,  Capetown, Durban, Johannesburg, George, Pretoria, Port Elizabeth, East London, Pietermaritzburg, Polokwane,  Kimberly) this cities can be delivered 1 to 2 working days.

How Do I Track My Order?

Once your order is shipped we will forward a tracking number via email which you will use to track your order usually it takes 12 hours for us to hand over parcels to the courier.

My Item Haven’t Been Delivery Yet? What do I Do?

Do not bite your nails just yet, feel free to contact our fabulous customer service they will help you locate the status of your parcel and speed up the process. You’re able to see delivery status using tracking number you received via emails.

Which Courier Do Your Use?

We use Aramex or Courier Guy for all online deliveries.

Do You Accept Cash On Delivery?

Yes, we do accept Cash on Delivery, but this payment option is only available around Capetown (western cape).

For More Information;

Mail: sales@fashioncrib.co.za
Phone Number: (+27) 69 442 5466
Address:54 Beach Rd, Bantry Bay, Cape Town, 8005, South Africa

Social Media: Facebook

(Mon – Fri 8:00 Am – 5:00 Pm SAST)