Fashioncrib SA customer care

Contact us at Fashioncrib SA

Let’s get you the right help. Contact us about products, payments, delivery or an existing order. Our Cape Town-based online support team is available through the verified channels below.

WhatsApp or call

For product questions and order assistance during support hours.

+27 69 442 5466

Email support

Alternatively, email a detailed enquiry or supporting documents to our team. However, do not send card details, PINs or passwords.

sales@fashioncrib.co.za

Business address

54 Beach Road, Bantry Bay, Cape Town, 8005, South Africa.

Online-store contact address
Quick assistance

How to contact us

First, check the customer-care pages below for common requests. Alternatively, contact us directly by WhatsApp, telephone or email.

For an order query, first have your order number and checkout name ready. Then explain what you need help with. Likewise, include the product name, colour and size when asking about an item. You can also share the product link so we can identify the item. If you need delivery information, check shipment tracking below before contacting us. Similarly, read the return policy before sending your item.

Track your orderView the latest shipment progress.→Returns and refundsReview eligibility, conditions and the return process.→Frequently asked questionsFind answers about orders, payments and delivery.→My accountView orders and manage account information.→
For faster support: include your order number, the full name used at checkout and a clear description of the enquiry.